The HouseKeys Application Process


Click the associated drop down for more information on each step.

    • Check that your household account information is complete and current before entering the drawing.

    • Verify your income and household size are accurate; otherwise, this can affect your eligibility screening.

    • You can follow along with our video HERE if you need assistance.

    • After you've created your account, go to the Program Center, select the city where the opportunity is located, and request your APPLICATION ID for that program.

    • Please note that you can only enter one drawing per program at a time. If you opt out of a drawing, you may not re-enter that drawing.

    • Instructions on obtaining an application ID can be found in the first 60 seconds of THIS VIDEO.

    • Once a drawing is open, a DRAWING DEADLINE is established. If interested in the opportunity in that drawing, you must enter by the published date and before 5 pm PST.

    • After the deadline passes, a random INITIAL RANKING is held, and all entrants are ranked. Once the initial ranking is done, the FINAL RANKED LIST is published for consideration by all applicants.

      • The Final Ranking number is subject to change after preferences are verified (if preferences are applicable).

    • The household’s account administrator must enter the drawing.

      • Entries submitted by the rest of the household members are void.

      • Households can only have one account. Attempting to have multiple accounts could result in disqualification or, at a minimum, a default ranking of the lowest ranking among the accounts.

      • You may only enter ONE drawing per program. 

      • PLEASE NOTE: If allowed, entries dated after the drawing entry deadline will not be ranked but may be considered a backup if needed. They will be reviewed in order of entry date and time.

    • IMPORTANT NOTE:

      • In some cases, specific Opportunities require more documents than those listed here. Please double-check the Opportunity Drawing Notice for the property you are applying for to ensure you submit all the required supporting documents by the designated deadlines.

      • Applicants who miss the deadlines to enter the drawings or deadlines submit the necessary documentation will be skipped.

    • Full list of required items can be found at Minimum Documents Checklist Page

    • NOTE: Some cities or projects have specific lender lists. Please refer to the opportunity page or the Opportunity Drawing Notice for your drawing if this applies to you.

    • (If applicable) Exhibit E – Preference Form with supporting documentation. Locate the form here: Reference Documents & Standard Forms — HouseKeys.

      • Suppose you don’t provide clear and substantial evidence/documentation along with Exhibit E by the deadline. In that case, you will not be eligible for the preference you claim to meet and will lose any priority preference consideration for ranking.

      • In some cases, a drawing may not require Exhibit E and instead have you submit your preferences via the “preference” tab in your MyHouseKeys account. You can view instructions on how to do so here. Consult your drawing’s ODN for instructions on how to indicate your preferences.

      • NOTE: Some cities do not have city preferences, so this document will not be required in some cities. Please refer to the opportunity page or the Opportunity Drawing Notice to see if this applies to you for your drawing.

      • Applicants who enter by the entry deadline without the required documentation will be skipped.

    • Applicants who miss the deadlines to enter the drawings or deadlines submit the necessary documentation will be skipped.

    • You can follow along with our video HERE if you need assistance.

Complete the HouseKeys Webinar Orientation

  • This orientation will help you better understand the application process, required items, and expectations for applicants.

  • Sign up for one of our webinar orientations. You can find a list of upcoming sessions on our events calendar at www.housekeys.com/events.

    • You can also view a pre-recorded version of the orientation video here.

  • Come prepared with any questions about the application process or any other questions.

  • After attending or watching the orientation, take and pass the orientation quiz here.