Home
GETTING STARTED
Lender List (Registered with HouseKeys 3.4.2026)
Register for Orientation
Packaging a Buyer File
Packaging a Renter File
Program Documents, Guidelines, Preferences
Application and Applicant Selection Process
Home Buyer Applicant - Authorization to Release Info
Homeowner Participant Service Ticket Request Form
Tenant - Participant Service Request
Request for Reasonable Accommodation
Current Homeowners - Authorization to Release Info
Affidavit of Identity
Tenant's - Authorization to Release Info
Learning Library
General Information
Orientation Catalog and Quiz
Resource Videos
First-Time Homebuyer Resources
Housing Resources
Loan Resources
FAQs
HouseKeys Español
Fair Housing Information
Agency and Partner Resources
Real Estate Agent Partnership Program
Property Management Resource Page
Loan Officer Update Page
Lender Partner Page
Rental program provider service (or Inquiry) request form
Homeowner Resources
About this Page
Resale Information
Refinance Information
Transfer Information
Deed Restriction Information
Restriction Release Information
Capital Improvement Information
Promissory Note Status
Historical AMI Data
Events Calendar
2025 Holiday Schedule
Contact Us
General Questions & Customer Service Request
Input Form (We Welcome Feedback!)
Who Are We?
HouseKeys
Home
GETTING STARTED
Lender List (Registered with HouseKeys 3.4.2026)
Register for Orientation
Packaging a Buyer File
Packaging a Renter File
Program Documents, Guidelines, Preferences
Application and Applicant Selection Process
Home Buyer Applicant - Authorization to Release Info
Homeowner Participant Service Ticket Request Form
Tenant - Participant Service Request
Request for Reasonable Accommodation
Current Homeowners - Authorization to Release Info
Affidavit of Identity
Tenant's - Authorization to Release Info
Learning Library
General Information
Orientation Catalog and Quiz
Resource Videos
First-Time Homebuyer Resources
Housing Resources
Loan Resources
FAQs
HouseKeys Español
Fair Housing Information
Agency and Partner Resources
Real Estate Agent Partnership Program
Property Management Resource Page
Loan Officer Update Page
Lender Partner Page
Rental program provider service (or Inquiry) request form
Homeowner Resources
About this Page
Resale Information
Refinance Information
Transfer Information
Deed Restriction Information
Restriction Release Information
Capital Improvement Information
Promissory Note Status
Historical AMI Data
Events Calendar
2025 Holiday Schedule
Contact Us
General Questions & Customer Service Request
Input Form (We Welcome Feedback!)
Who Are We?
Learning Library
General Information
Orientation Catalog and Quiz
Resource Videos
First-Time Homebuyer Resources
Housing Resources
Loan Resources
FAQs
HouseKeys Español
Fair Housing Information
How-to Videos
Getting Started
HOW TO CREATE A MYHOUSEKEYS.COM ACCOUNT
How to create a participant account
How to create a current bmr participant account
How to read the income table
Your MyHouseKeys Account
How to Verify if you have entered a drawing
How To Add And Edit Income & Assets In Your MyHouseKeys Account
How To enter opportunity drawings
How to obtain an application id
How to upload files to your file cabinet
How to name your documents in your file cabinet
How to opt-out of a drawing
How to find your Final Ranking Number
City Preferences
How to View and Edit Your City Preferences
How to View the Preferences Decision summary
How to Upload Supporting Documents for city Preferences
Informational Videos
How BMR Prices are calculated
What's in an initial file?
What are deed restrictions?
what is an hoa?
How your income can change by county
sources of down payment funds
sources of income verification
why you may not be able to enter a drawing
frequent mistakes to avoid when uploading to your file cabinet
How to find your Census Number (City of San Jose)
Other Resources
How to save a PNG or JPEG as a PDF